Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. These files help websites recognize your device, remember your preferences, and provide functionalities that make your browsing experience smoother.

At NBH, cookies are not just technical tools—they are part of our promise to serve you better by ensuring our digital platforms are secure, efficient, and tailored to your needs.

2. Why We Use Cookies

We use cookies for several important reasons, each reflecting the values we uphold at NBH:

  1. Functionality & Ease of Use
    To remember your preferences such as language, region, or saved items, ensuring you enjoy seamless browsing every time you visit.
  2. Performance & Analytics
    To help us understand how visitors interact with our site (pages visited, time spent, errors encountered). This aligns with our culture of continuous improvement—we monitor, measure, and enhance.
  3. Security & Integrity
    Some cookies are essential to protect both you and us. For example, they help prevent fraud, ensure secure transactions, and safeguard sensitive information.
  4. Marketing & Personalization
    Cookies allow us to present you with relevant offers, updates, and product information. We value your time and attention, so we strive to ensure the content you see is meaningful.
  5. Compliance & Transparency
    Just as our employees commit to honesty and accountability, we ensure all cookie use complies with applicable data protection laws.

3. Types of Cookies We Use

  1. Strictly Necessary Cookies
    • Enable you to navigate the site and use secure areas (e.g., logging in, processing payments).
    • Without them, essential services cannot function.
  2. Performance Cookies
    • Collect anonymous data about how visitors use our website.
    • Help us improve site speed, content, and usability.
  3. Functional Cookies
    • Remember choices you make (e.g., region, preferred showroom).
    • Enhance personalization of your experience.
  4. Targeting/Advertising Cookies
    • Deliver content and promotions that match your interests.
    • Help us measure the effectiveness of campaigns.
  5. Third-Party Cookies
    • Set by partners such as analytics providers (Google Analytics) or advertising platforms.
    • Governed by their respective privacy policies.

4. How Long Cookies Stay on Your Device

  • Session Cookies: Expire when you close your browser.
  • Persistent Cookies: Remain for a set period (days, months, or years) until deleted.

We set cookie durations to be as short as possible while still providing value to you.

5. Managing and Controlling Cookies

You have full control over your cookie preferences:

  1. Browser Settings
    Most browsers allow you to block or delete cookies. Instructions vary by browser (Chrome, Firefox, Safari, Edge).
  2. Consent Banner
    On your first visit, our website presents a cookie banner allowing you to:
    • Accept all cookies
    • Reject non-essential cookies
    • Customize preferences
  3. Opt-Out Links
    You may opt out of third-party cookies (e.g., via Google Ads settings or industry opt-out platforms).

6. Data Privacy and Security

Our use of cookies is fully aligned with our Data Privacy Policy and the following principles:

  • Integrity: We do not misuse or sell your cookie data.
  • Transparency: You are informed of what cookies we use and why.
  • Security: All data collected via cookies is encrypted and safeguarded.
  • Respect: We only collect what is necessary—nothing more.

7. Third-Party Services and Cookies

Our site may integrate with trusted partners who also set cookies. Examples include:

  • Google Analytics: Helps us track site performance.
  • Payment Gateways: Ensure secure checkout experiences.
  • Social Media Platforms: Allow content sharing and engagement.

These partners operate under their own privacy and cookie policies. We encourage you to review them.

8. Your Rights Under Data Protection Laws

Depending on your jurisdiction, you may have the right to:

  • Access the personal data collected via cookies.
  • Request deletion of cookie data.
  • Withdraw cookie consent at any time.
  • File a complaint with a regulatory authority if you believe your rights are infringed.

At NBH, we respect and uphold these rights fully.

9. Changes to This Cookie Policy

As our website evolves, we may update this policy to reflect changes in technology, law, or our business practices. Updates will be posted here with a “Last Updated” date. Major changes will also be communicated via banners or notices on our site.